- 1). Click on the Start menu and select "Run..."
- 2). Type without the quotes "MRT" and press "Enter" key. This will launch Microsoft Windows Malicious Software Removal Tool, an in-built program that can remove malware threats. If for some reason, this tool is not installed on your computer, navigate to Microsoft Download Center to download the program (see Resources).
- 3). Hit "Next" when the main window appears on screen.
- 4). Click to select "Full Scan." Hit "Next."
- 5). Follow the on-screen guided instructions to remove the malware threat. Click on "Finish" when the removal process is complete.
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