Business & Finance Small Business

What Is IVR?

IVR (interactive voice response) is an evolving form of modern technology that can automate communications with telephone callers, gathers information and routes calls. IVR systems are continually used by businesses of all sizes as an effective solution that can significantly increase the efficiency of your workforce, while dramatically decreasing the cost of sales, services, collections and a variety of other enterprise needs.

IVR solutions can provide companies with dramatic savings in both time and money. By switching to InverOak's IVR service you will be able to improve customer satisfaction as customers are able to find the solution to their queries quickly and clearly without having to be put on hold. In an increasingly digital age, more companies opt for InverOak's IVR solution, not only as they dramatically save on employee time, but ultimately improve the customer experience by connecting them swiftly with the information or service they require.

Advantages of IVR

Although our IVR systems can be used for a variety of different purposes for many different companies and corporations all over the world, the benefits are universal:



  • Improving Customer Experience


  • Reduce Overall Operating Costs


  • IVR System Can Operate 24/7


  • Accurate Analysis


How Can InverOak Help My Business With Secure Payment Processing?

Security breaches will have a devastating impact on any business as well as crippling customer confidence and brand reputation; However, becoming fully compliant with all the relevant legislature can be both a lengthy and costly experience. We understand that there are many other things your business would be better off spending that money and time on, which is why we'll take care of that headache for you:

If you are starting from scratch we can provide you with a merchant account and take you every step of the way, or we can simply work around what you already have.

InverOak's hosting solution can be easily integrated into any system and provides a hassle free' cost effective solution to the ever changing' complex and confusing world of ecommerce and online payment processing.

What Are The Benefits of Secure Payment Processing With InverOak?

There are a lot of good reasons why you should start accepting credit card transactions online. By offering such alternative modes of payment, you gain a definite edge over the competition - especially if they do not offer the same flexibility as you do:



  1. Gain an edge over the competition


  2. Accept orders on your website 24/7


  3. Concerned about the safety of accepting credit card payments online?


  4. Increase Customer Confidence


  5. Relatively quick and easy


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