Financial Impact of Poor-Quality Care
Poor-quality health care takes a staggering toll. The Institute of Medicine estimated that 30% of healthcare spending in 2009 was wasted due to poor-quality care, administrative inefficiencies, fraud, and other problems. Poor-quality care can lead to other losses as well, including lost work and leisure time for patients and poor reputations for the facilities and providers involved. Poor quality affects everyone and has many causes. (See Overuse, underuse, and misuse of healthcare services by clicking the PDF icon above.)