Dealing with the internet payment gateway can prove to be a complicated procedure if some general rules are not followed. If you want to use the internet payment gateway for Tech support processing of the credit card transactions, you need to follow a certain set of guidelines for the smoothness of the transaction. Remember, when you are into a particular business, the business structure itself is free to develop certain specific policies. In fact, these are the guidelines the credit card companies recommend or refer so as to ensure the adequate protection. You need to first ensure that you have the logos of master card or visa card that are readily displayed for the visibility of the customers meaning the customers can see them at random.  This means that if the person is using a virtual online store, be sure that the logos are displayed in a particular location where the customers can see them easily. If it looks ok, you can have them at the different places as well keeping in mind the factor of visibility. Now, on the contrary, if you have mortar and brick store, in such a case, make sure, the cash register displays the logos and you also need to place logos on the door.

Before you accept the credit card, it is important to check the expiry date. It is not advisable to accept the card if it is expired even by a single day. In such a case, you can ask for an alternative payment. You can further explain the customer that the card is out of date or it is expired. It can be considered an honest mistake by the card holder. Another things is that if you suspect card is fraud or the suspicious nature of card holder or not comfortable with the transaction, the beat thing is to call the authorization center telling them you possess code 10. After this, the central personnel will provide the detailed instructions.

For every online sale, it is important to request code at the back of the card. This can be a 3 digit number and it should be included for the purpose of payment gateway for tech support processing. Make sure that the information of the cardholder as well as credit card transaction receipt is on file for a minimum period of three years. Once the period of three years is over, you can feel free to destroy all documents in safe manner.