Society & Culture & Entertainment Education

How to Apply the Balanced Scorecard to Education

    • 1). Divide how you approach your school's administration into seven categories. These are as follows:

      1. Leadership.

      2. Strategic planning.

      3. Student, stakeholder, and market focus.

      4. Measurement, analysis, and knowledge management.

      5. Faculty and staff focus.

      6. Process management.

      7. Organizational performance results.

      Categories 1 to 6 deal with your school or school district's approach to education, and category 7 deals with the results. Review each of these areas within the school or school district. Look for problems, inefficiencies and weak spots.

    • 2). Set new targets for each of the seven categories. Develop both short-term solutions to current problems, and long-term plans and goals. These strategies and goals should form the center piece of your leadership efforts and should not be left to gather dust on a shelf. This constitutes your BSC.

    • 3). Align your organization to your strategy. Talk to your staff, students and other stakeholders. Getting them on board will make the whole BSC process easier. This way, each aspect of your organization will understand their role in the overall strategy and what they can do to improve their contribution.

    • 4). Introduce a color code for all areas you are measuring. As BSC creator Robert Kaplan says, measurements inspire people. Make the color code clear to all employees, students and stakeholders. People monitoring the school or school district's performance will know straight away how any one section is performing.

    • 5). Make your practices as transparent as possible. By showing how you are working, what your objectives are and the results as they stand, you will build up a level of trust with the school board, parents and other stakeholders.

    • 6). Present your strategies and the results to the school board and to others each year to discuss what went well, what went wrong and why.

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