Civil Aviation Resource Net of China announced the second quarter of China's Best Airport Service Online Selection Report: the eight indicators of Haikou Meilan International Airport are the top among the national 15 major airports, the scoring is 84.94.
To demonstrate the "visitors-oriented" principle of service pf the aviation industry, General Administration of Civil Aviation of China Resources Network carried out the survey. The purpose of the survey was to obtain the first-hand market research data for the domestic aviation enterprises, and in this way to get more feedback, to promote the airport industry and improve the service quality of China's civil aviation.
The survey included a total of more than 40 airports, minus the airport had less vote. The survey was mainly concentrated in the 15 airports' flights abnormal service, flight information display and broadcasting services, terminal facilities, boarding pass services and other services, among all the votes, Haikou Meilan International Airport was in the top.
In recent years, Meilan International Airport has fully operated the enterprise system management as the concept of integrity, performance and innovation, to raise the internal quality and competitiveness of the aviation industry enterprises. And focus on international and human-oriented brand-building, from the human resource development, security, services and effective to actively carry out safety and security innovations and service innovations.
Meanwhile, the Meilan International Airport has also been drawing on other advanced management experience, to find their service gaps and improve the quality of service of Meilan International Airport.
In improving the quality of service, at the same time, Meilan International Airport also improve the service quality supervision and examination system, increase the quality of service inspectors and set up a monthly reporting system, making the airport increased year by year in improving service quality, overall user satisfaction rate and reduce errors in services.
Currently, the service of Meilan International Airport is excellent, all the customers will feel comfortable and be treated quite well. If you want to come to Hainan Island, and want to have a good stay in the airport, http://www.bamboobookings.com can help you. The website is an online booking websites, including hotels and flights in China. You can book flights to anywhere on the website, and the customer service is quite good in all the airport in China.
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