- 1). Click the Windows "Start" button, then click "Control Panel." Double-click "User Accounts." Click "Create a New Account" to open a dialog box.
- 2). Type the new user account name in the opened dialog box. Click "Next." Select a user account type and click "Create Account." This creates a new profile and creates a new directory on the hard drive where your profile settings are stored.
- 3). Click the Windows "Start" button and select "Run." Type "C:\Documents and Settings\Old_Username" into the text box where "old_username" is the name of the account that is corrupted. This opens an Explorer window that shows all of your profile account directories.
- 4). Right-click the profile account directory that is corrupted and click "Copy." Right-click your new account profile directory and click "Paste." When the popup dialog asks if you want to overwrite "Ntuser.dat," Ntuser.dat.log" and "Ntuser.ini," click "No" to keep the original files.
- 5). Log out of the computer and log in with the new user account. The errors are removed, and your old preferences are added to your new account profile.
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